Privacy Policy

1. Introduction

SRP US Logistics ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

3. How We Use Information

We use the information we collect for the following purposes:

• Responding to Inquiries: To respond to your contact forms, inquiries, and requests for information about our services
• Processing Applications: To review, evaluate, and manage career and job applications
• Recruitment Communication: To communicate with job applicants regarding their applications, interviews, and potential employment opportunities
• Service-Related Communication: To provide information about our services, process service quotes, and communicate regarding business partnerships or collaborations
• Improving Website Performance: To analyze website usage, identify technical issues, optimize user experience, and improve our services
• Security and Fraud Prevention: To detect, prevent, and address technical issues, security breaches, and fraudulent activities
• Internal Record Keeping: To maintain accurate records of communications, applications, and business interactions for operational purposes
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels, web beacons, and local storage) to:

• Remember your preferences and settings
• Understand how you use our website
• Measure the effectiveness of our website and marketing efforts
• Provide personalized content and recommendations

Most web browsers allow you to control cookies through your browser settings. You can choose to disable or delete cookies; however, this may affect the functionality of our website. We do not currently respond to "Do Not Track" signals.

We may use analytics tools and similar services to collect and analyze usage data. These services may set their own cookies and tracking mechanisms.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. For example:

• Contact information and inquiry details are retained for business communication and record-keeping purposes
• Job application information is retained according to employment law requirements
• Technical and analytics data is typically retained for a limited period of time

You may request the deletion of your information at any time, subject to certain legal and operational exceptions, by contacting us using the information provided in Section 13.

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption technologies (SSL/TLS)
• Access restrictions and authentication controls
• Regular security assessments and monitoring
• Employee training on data protection and privacy practices

However, no data transmission over the internet or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or access credentials you create.

8. User Rights

Depending on your location, you may have certain rights regarding your personal information:

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your information.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper parental consent, we will take steps to delete such information and terminate the child's interaction with our services. If you believe we have collected information from a child, please contact us immediately.

11. International Users

Our website is operated from offices in Mohali, India (Head Office), with sub-branches in Gurgaon, Noida, Jammu, Bajpur, and Dehradun. If you are accessing our website from outside these locations, please be aware that your information may be transferred to, processed, and stored in multiple countries. By using our website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will make every effort to resolve any concerns or inquiries related to your privacy within a reasonable timeframe.